PRESS RELEASE:
Kony Enables the Largest Credit Union in Eastern Tennessee to Deliver a Fully Customized Mobile Banking Application with a Unique Mobile Experience for its Members
AUSTIN, Texas–(BUSINESS WIRE)–September 29, 2015–
Kony, Inc., the leading enterprise mobility company, today announced it has helped ORNL Federal Credit Union (ORNL FCU) establish a competitive advantage by delivering unique mobile app experiences to its members.
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ORNL Federal Credit Union was established in 1948 and is the largest credit union in eastern Tennessee with nearly $1.7 billion in total assets. Faced with the pressure of adapting to the digital requirements of today’s consumers – a massive 111 million mobile banking users by 2016 nationally – ORNL FCU developed an enterprise mobility strategy built on Kony’s cloud-based mobile platform to help retain its current member base and grow its membership. As the number of millennials using mobile phones for banking in the U.S. is expected to reach nearly 95 percent by 2019, ORNL FCU recognized it needed to invest in its mobile app to cater to its growing demographic of younger users.
“Our members not only want banking at their fingertips but better service – service they are not getting from the big banks. With Kony’s flexible mobile platform that lets us customize, we are able to provide members with value through convenience, experience, and technology,” said Colin Anderson, president and CEO, ORNL FCU. “Our partnership with Kony has helped us build a creative app that has put us well ahead of the pack, and allowed us to offer a mobile experience that is truly unique for our members and the community.”
“The explosive growth of mobile in recent years is driving the inevitable rise in adoption of mobile banking services,” said Dave Shirk, president of Products and Marketing, Kony, Inc. “As a result, usage of mobile banking apps is on the rise globally. Banks and credit unions can gain competitive advantage and increase customer satisfaction by providing innovative mobile banking apps that deliver exceptional user experience. Kony has helped many leading global banks successfully deliver innovative mobile apps, and it’s exciting to see how much success ORNL FCU has been able to achieve through their unique mobile banking application that we helped them build.”
In addition to providing a mobile banking app for its 167,000 members to manage their accounts, Kony has helped ORNL FCU offer its members two unique features that the credit union refers to as “game changers:”
- Focus Money Manager: Working with Kony, ORNL FCU integrated its personal financial management (PFM) software with its mobile banking app to allow its members to view, access, and manage all their finances, not just ORNL FCU accounts. Kony was able to build communication links and data sharing between the PFM software and the mobile app so a member could see all of his or her financial relationships, no matter what financial institution. Now members have a holistic view and can manage their entire financial lives on a mobile device, courtesy of ORNL FCU.
- Community Events Feature: A first in the industry, ORNL FCU created a community service feature that reaches beyond mobile banking. Integrated into the app is the official guide for the Dogwood Arts annual Rhythm ‘N Blooms Music Festival, sponsored by ORNL FCU. Members and non-members alike can download the app for relevant information including artists, venues, even ticket sales. ORNL FCU’s app is now a prime source of knowledge about what’s happening in certain community activities.
Kony provides industry-leading enterprise mobility solutions to help businesses compete in mobile time, by rapidly delivering multi-edge mobile apps across the broadest array of devices and systems today and in the future. The company’s customers include Fortune 1000 global banks, healthcare payers and providers, automotive, manufacturing, travel, hospitality and retail organizations, as well as a large global network of more than 150 partners.
Watch the ORNL FCU Mobile Banking Success Story: ORNL Federal Credit Union – Mobile Banking
About ORNL Federal Credit Union
ORNL Federal Credit Union is a not-for-profit financial cooperative locally owned and operated by its members for the benefit of all who belong. Established in 1948 with 10 founding members, ORNL Federal Credit Union’s assets have grown to over $1.6 billion and membership has grown to over 167,000. Open to businesses and anyone who lives, works, worships, or attends school in the 16 counties of Central East Tennessee, ORNL Federal Credit Union currently serves members in 32 branches located throughout Anderson, Blount, Campbell, Hamblen, Knox, Loudon, Monroe, Roane, Sevier, and Union counties.
About Kony Inc.
Kony is the fastest growing, cloud-based enterprise mobility solutions company and an industry leader among mobile application development platform (MADP) providers. Kony empowers organizations to compete in mobile time by rapidly delivering, ready-to-run, multi-edge mobile apps across the broadest array of devices and systems, today and in the future, with a lower total cost of ownership. Kony’s cross-platform solution helps organizations design, build, configure and manage mobile apps to empower and better engage with customers, partners and employees. As the largest provider focused purely on cross-platform enterprise mobility solutions, Kony serves more than 25 million mobile app users worldwide every day and manages more than 1.4 billion user sessions annually. Kony was recently named a “Leader” with strong advancements in vision and execution in Gartner’s 2015 Magic Quadrant for Mobile Application Development Platforms (MADP). In addition, Kony was named a “Leader” and earned the highest score in the current offering category in Mobile Infrastructure Services by independent research firm Forrester Research, Inc., according to The Forrester Wave™: Mobile Infrastructure Services, Q3 2015 report.
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Kony, Inc.
Jean Kondo, 650-645-2220
Jean.kondo@kony.com
or
Blanc & Otus
Danielle Tarp, 415-856-5182
Danielle.tarp@blancandotus.com